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Steam Outage Hits Hard: Store Errors and Heavy Lag Hammer Web and Client

Steam Outage Hits Hard: Store Errors and Heavy Lag Hammer Web and Client
Image credit: Legion-Media

Steam crashes mid-maintenance, leaving players locked out in an unusual Tuesday outage.

If Steam suddenly face-planted on you today, it is not just you. Valve's store and parts of the client took a dive around midday, popped back up for a second, then fell over again. Classic Tuesday maintenance this is not.

  • Outage reports spiked around noon EDT
  • The store briefly came back around 12:55pm EDT
  • It went down again for many users by 1:15pm EDT
  • Valve has not said what is causing it or when it will be fixed

What you are probably seeing

On the web, the Steam store is throwing a blank white page with the very helpful message: "An error occurred while processing your request." It is accompanied by random reference numbers and Edgesuite URLs that do nothing for anyone trying to buy a game or even browse a page.

Inside the desktop client, the store pane is also blank. Some users reported they could sign in during a short window of uptime and even crack open a game page, but it was painfully slow. Now, for a lot of people, the store will not load at all.

Is this just the usual Tuesday wobble?

Steam often hiccups on Tuesdays during routine maintenance, but this looks broader and messier than the typical brief slowdown. If you are getting blank pages instead of a login hang or a short interruption, you are not imagining it.

Any explanation yet?

Nothing official from Valve so far. There have been recent DDOS hits reported against other big PC gaming services like Riot Games, and some folks are speculating Steam might be tangled up in that. Worth noting: those claims are thin and unconfirmed right now. File under: maybe, but do not bet your backlog on it.

The watchdogs are lighting up

Both Downdetector and Steamstat.us are showing a flood of errors and user reports. Steamstat.us even flagged the spike in traffic with this note:

"There have been 1,728,000 page views on this site in the past hour, this could indicate an issue with Steam"

Bottom line

It is not you, it is them. Expect store pages to be flaky until Valve sorts it. If it briefly comes back, do not be surprised if it blinks out again—today has already done the up-down dance once.